Our Help Desk is monitored 9:00am-5:00pm Eastern Time Monday-Friday. If you have a business-stopping emergency (your Website is down or the Admin Console is down, etc) outside of these hours or on Holidays, please call 1-866-721-6642.
Sam Walton said it best..."The goal as a company is to have the customer service that is not just the best but LEGENDARY." This is our goal at Virtual Resort Manager.
To that end we'd like to present to you options for effectively getting help from VRM or to let us know that you would like to see something happen.
Help Ticket - Create a help ticket.
Customer Portal - Login to our customer portal and search our KB articles or create a help ticket.
Schedule a Meeting - Schedule a 15 minute meeting with our Front Line Support. While email is our primary means of initial contact, we’re well aware that email alone doesn’t always cut it. We’re always happy to schedule an online meeting and help you get the most out of using VRM!
Thank you for your support of Virtual Resort Manager.